Requirements for our Facility
What do I need?
• Reservations in advance and an up-to-date credit card on file are required for all services. A 24 hour or more advance notice must be given for cancellations, or you will be charged a $25 late cancellation. If you no-show to your reservation, you will be charged a $25 no-show fee.
• A first introduction must be scheduled and completed BEFORE reserving daycare or grooming services for new clients.
• We require payment at check-out or before, for all services.
• Please notify us if you need someone other than yourself or your emergency contact to pick up your dog. If a person’s name is not listed on your account, they will not be allowed access to your dog. This can sometimes create inconvenience, because we will not budge on this issue for safety of the dog, so be sure to always list a new person’s name with us. Please also make sure payment is taken care of at this time also.
What does my dog Need?
• We do not accept dogs with a history of aggressive or threatening behavior to other dogs or people. If you are unsure how to define your dog’s past behavior, we are happy to discuss with you through an evaluation with our trainer to help!
• All dogs must be 4 months of age or older, to the best of your knowledge. This is the minimum age when veterinarians prefer to administer a puppies last round of shots.
• Female dogs are not permitted at Macatawa Dog Training while in a heat cycle (typically 4-6 weeks from first symptom, but can vary for individuals). for all dogs we also reserve the right to evaluate your dog’s development and behavior at any time and require spay or neuter procedures for continued attendance in the event that other dogs are reacting poorly to pheromones or your dog is engaging in inappropriate hormone-related behaviors.
• All dogs must be on effective flea prevention. Any flea prevention protocol you choose to use is acceptable AS LONG AS it is effective. If your dog is found to have fleas, we will immediately perform a flea bath at the expense of the owner so that your dog can continue to socialize. However, flea baths do not prevent future infestation, so this is something that must be addressed immediately by you the owners for continued attendance.
• Dogs must be on-leash at all times in our lobby and parking lot.
• Any additional items provided (food, leash & collar, toys, beds, blankets, etc) must be labeled with dog's name and last initial. Food should be in an air-tight, resealable container.
• See below for vaccination requirements.
Will my dog get sick?
There are many factors involved when it comes to dogs exhibiting symptoms of illness or showing up positive asymptomatically on a routine test. The fact of the matter is that when groups of dogs get together, they bring with them all the diverse bacteria, viruses, and parasites that they were exposed to in their own separate lives. Then they play with each other and breathe on each other, lick each other’s eyeballs, and swap saliva to the max. It’s a recipe for a germ superspreader! Will your dog get sick though? That all depends on what exactly was passed around and your dog’s individual immune response (which can also depend on your dog’s age, breed, genetic predisposition, energy levels, diet, etc) and any supportive measures they are given (like adequate rest, nutritional supplements). Our team carefully monitors all the dogs in our care for signs of illness in order to identify and immediately isolate any potentially sick dogs, but that doesn’t mean that something can’t get passed around even before symptoms show up. Fortunately, the most common of these are considered by veterinary professionals to be self-limited and not life-threatening. Dogs can also pass around serious diseases that are almost completely preventable through vaccination and we require up to date vaccinations for those diseases based on the advice of our consulting veterinarian. Never say never though, and we will be the first to freely tell you that if you want to avoid an environment where dogs will be exposed to communicable diseases and parasites, you should certainly avoid daycare. And any public place where dogs are allowed. And all other dogs in general. But if you want your dog to engage socially with other dogs and experience the world beyond their home and your veterinarian considers your dog to be healthy enough to do so AND you feel comfortable with your ability to care for your dog should they fall ill, then honestly, then we’re with you!
Listed here are some of the more common diseases or conditions that are found amongst dog daycares in general. A reminder that we are not veterinary professionals and that what we say here is our opinion. You should always consult with a veterinarian for your dog’s health needs:
Upper respiratory infections (AKA kennel cough)
Puppy warts (papillomas)
Puppy pinkeye (conjunctivitis)